Extend

EXTENDing ICT research co-operation between the
European Union, Eastern Europe and the Southern Caucasus

EECA competence platfom

Discover how EU-EECA ICT cluster’s Help-Desk can help you participate in FP7

Information about help-desk service in Russian

Help-desk is designed to provide you with the guidance and support related to the procedures of participation in the Information and Communication Technologies (ICT) theme of the EC 7th Framework Programme (FP7).

Inquiries in the help-desk can cover all aspects of participation in FP7 i.e. information on open Calls, finding partners, proposals eligibility, communication with EC, etc.

The following services are offered through our Help-Desk:

1.Submit a Question

All inquiries should be submitted in the Help-Desk through the “Submit a Question” area. Questions can be submitted in your own languages, but all responses will be given in English.

The Help-Desk will have a response time of maximum 2 working days from the first call/question.

2.FAQ

The Frequent Asked Questions area is intended to provide a quick reference to basic aspects of participation in FP7. We strongly encourage you to visit our FAQs before submitting your question.

FAQs will be continuously updated from the pool of questions and answers exchanged through the Help-Desk.

FAQ about participation in FP7-ICT in Russian

FP7 general presentation in Russian

Presentations on ICT Objectives on Call 8 and Call 9 (ICT Proposers' Day 2011)

3.Glossary

The glossary aims to familiarize newcomers with acronyms, rules and definitions used within the domain of EU R&D programs.

4.Your Feedback

Your feedback and recommendations are very welcome to make this service as efficient as possible.

5.Country Contact Persons

Responses to your inquiries will be given by competent and well trained on FP7 people located in your countries. Click on this option to find out which organization in your country is responsible for handling your inquiry.

We hope Help-Desk will really answer your questions and help you become an active FP7 participant!

Note

The Help-Desk team will answer all inquiries by email. In “exceptional” cases inquiries can also be submitted by telephone using the corresponding telephone number (from your own country) in the “Country Contact Persons” area.